You have 7 days after receiving your item to request a return.

To be eligible for a return:

• The item must be unused, unworn, with tags, and in its original packaging.
• A receipt or proof of purchase is required.

📩 To start a return, contact us at:
📧 megacartmall96@gmail.com

If your return is accepted:

• We’ll send you a return shipping label and instructions on how and where to send your package.
• Items sent back without first requesting a return will not be accepted.

You can always reach us with any return questions at the same email.

❗ Damages & Issues

Please inspect your order immediately upon delivery. Contact us right away if:

• The item is defective, damaged, or
• You receive the wrong item

We'll evaluate the issue and resolve it promptly.

🚫 Exceptions / Non-Returnable Items

Some items cannot be returned, including:

• Perishable goods (e.g. food, flowers, or plants)
• Custom or personalized products (e.g. made-to-order items)
• Personal care items (e.g. beauty or hygiene products)
• Hazardous materials, flammable liquids, or gases

Unfortunately, sale items and gift cards are non-returnable as well.

If you have any doubts, feel free to contact us before purchasing.

🔁 Exchanges

The fastest way to get what you want:

• Return the item you have.
• Once your return is accepted, make a new purchase for the replacement.